Mon 14.10.2024

Further step towards digitalisation in the aviation authority

Austro Control will introduce new online services in autumn 2024 to modernise interaction with the authority. New online forms will make it easier to submit applications.
In future, forms will gradually be offered that will enable convenient application by means of electronic proof of identity on the one hand and electronic transmission of data to the authorities and, on a case-by-case basis, integrated e-payment on the other.

However, electronic proof of identity is not mandatory in order to use this new service. It will therefore still be possible to print out the form at the end and sign it by hand. The design of online forms also makes it easier to use them on tablets or other mobile devices. Another advantage is the ability to dynamically adapt the form depending on the data entered. This enables efficient use of the form and saves time when filling it out. Forms that have already been used can also be used several times to submit new applications, which eliminates the need to re-enter data.

It is also easier to improve and further develop the forms. Users can very easily provide feedback, which is then incorporated into the ongoing improvement of the services. We look forward to receiving a lot of feedback so that we can continue to improve the quality of service provided by the aviation authority.

Send your feedback to: info@austrocontrol.at